It’s no secret that technology can be any business’ best helping hand. From small businesses to large corporations, there’s an abundance of technology helping us get through our workdays. As technology evolves, it’s essential to take a step back and fend off problems before they interrupt your business’s daily operations.
As the great philosopher once said, “A problem well-stated is a problem half-solved.” The first step to solving anything is by pinpointing the issue. Afterward finding the problem, you can find a solution. Unfortunately, technology is not black and white, which makes it vital to understand common IT problems. In this article, we will uncover the most common IT problems businesses face.
4 Common IT Problems
1. Lack of employee security measures
Companies that use accounts on shared networks and systems must have strong employee cybersecurity measures. Employees that have access to a work device are considered “end-users.” What’s scary is that IBM found that human error plays a role in 90% of cyberattacks. To put it into perspective, if your company has 100 employees who all have access to technology, only 10 of them will not be a threat to your company’s security.
Weak passwords, phishing, and unauthorized access are entryways for hackers to steal your data. By implementing a secure password manager, training with phishing simulations, and only allowing access for specific users, cyber-attacks will stay at bay, and you’ll save your business from a common IT problem.
2. Outdated equipment or software
Although it may not feel like old hardware and software negatively impacts your business, having these outdated systems are more detrimental than you think. Often, these systems need to be more tech-savvy to handle new, sophisticated cybercrimes.
On top of that, a survey by Techaisle, a global research practice, found that 736 small businesses in six countries found that repairing an older computer equals or exceeds the cost of buying a new one. So, if you often are constantly slowed down by crashing and freezing computers or have lowered productivity at work, it’s in your company’s best interest to update your business hardware.
3. Data loss
Company data loss is one of the riskiest events your company can experience. In a 2019 study by Kapersky, a cybersecurity company, the average cost of data breaches for small to medium-sized businesses (SMBs) is $108,000. After a breach, the ability to bounce back is what determines the future of your company.
Aside from data breaches, data loss can be caused by power outages, disasters, and human error. Regardless of the cause, creating a business data backup strategy gives you comfort in knowing that if anything were to happen, you’d be able to recover from it entirely. Not only should your business have a data backup plan, but it’s essential to back up your data regularly, both onsite and offsite.
4. New technology integration
Imagine you find a promising solution to overcome your business’s common IT problems. However, after purchasing it, you realize it’s challenging to integrate with your current software. On top of that, you’re not sure if it will reach HIPAA, FINRA, SEC, and NIST compliance standards. Without understanding everything about your new technology, it may be confusing to transition, challenging to train employees, and overwhelming to reach IT compliance standards.
Integrating new technology should help solve your common IT problems, not create new ones. Many small business owners turn to IT partners to guide them every step of the way. These IT providers are favored because they’re more competitive in the long run, especially for companies that lack a complete IT department. With a managed services provider (MSP), your business gains access to IT experts, unlimited IT support, and better technology.
Overcoming business IT problems
As much as technology helps us through the day, we must take care of it, or it will turn sour. At Parried, we help businesses make the most of technology to overcome the most common IT problems. Our IT professionals monitor, manage, and maintain your systems to give you peace of mind, and to ensure your business is free of technology challenges. Book a free virtual IT consultation to understand your company’s most significant tech barriers and grow your business’s momentum with technology.