Managed IT Services
Partner with us to get a complete IT department with unlimited remote support at a flat monthly rate.
Manage your IT with peace of mind
Your IT services provider should help and not hinder operational continuity. At Parried, we offer simple pricing, clear technology priorities, and continuous business insight. Let us help you run your business more efficiently, with better productivity, and with less stress from IT failure.
We base our services on three core aspects: management, monitoring, and maintenance. As a full-service outsourced IT department, we proactively monitor your IT environments around the clock to catch problems before they arise.
What's our client onboarding process?
Here’s what partnering with Parried looks like:
- We request information from you or your current IT provider.
- Our team installs a software agent and AV on each covered device.
- Any urgent IT issues are relieved with customized solutions.
- Your users gain access to help desk support from our team of professionals.
24/7/365 Coverage
We proactively monitor your IT around the clock. This includes evenings, weekends, and holidays.
We’re Experienced
You need an IT partner who has been there and done that. We've been in the game for over a decade.
Clients Love Us
We’ve served thousands of happy clients - our high retention rate and 99% satisfaction prove it!
No Risk or Obligation
Our managed services are all billed month-to-month with predictable pricing. You can cancel anytime.
24/7/365 Coverage
We proactively monitor your IT around the clock. This includes evenings, weekends, and holidays.
We’re Experienced
You need an IT partner who has been there and done that. We've been in the game for over a decade.
Clients Love Us
We’ve served thousands of happy clients - our high retention rate and 99% satisfaction prove it!
No Risk or Obligation
Our managed services are all billed month-to-month with predictable pricing. You can cancel anytime.
Who benefits from our services?
Anyone who has a vested interest in business IT running smoothly. Outsourcing your IT frees your team to focus more on business and less on IT.
Executives see increased productivity and less downtime. IT directors and end users spend less time troubleshooting issues or waiting for fixes.
Helping your business perform better.
Our Managed IT Services Plans
Service Plan Features (Click any item below to expand)
Essentials
Plus
Premier
Help Desk Support
Our team provides remote support to all covered users, including their workstations (any OS), mobile devices, and software.
- (Unlimited)
Optional Onsite IT Service
Our support team can provide onsite IT service for any issues that are too large or complex to fix remotely.
IT Consulting
Our team can help you make IT decisions based on best practices and our own experience. We also perform research and recommend upgrades.
Service Level Commitment
Our commitment to our customers is to have a quick response and speedy first-time resolution for all tickets.
Help Center
Users can access their accounts at any time to submit, update, and track tickets without having to call or email in.
IT Documentation
We create detailed documentation for your software, systems, and networks, so you get streamlined, consistent support every time.
24/7 Monitoring
Round-the-clock monitoring of your servers and devices ensures that they continue running smoothly.
System Security
We protect your computers with antivirus (included), content filtering, network auditing, and security training.
Proactive Maintenance
Automatic maintenance, patching, and updates prevent issues before they cause downtime.
Network Management
Our team of dedicated IT professionals oversees the day-to-day performance and management of your systems and network.
Backup Management
We manage, maintain, and test your local and cloud backups to protect your critical business data.
After Hours Service
Your team can get help whenever they need it, even outside of our regular business hours!
Vendor Management
We work with vendors and their accounts on your behalf and only bring you in when needed.
Asset Inventory
We provide asset inventory services to help you keep track of things like device serial numbers, model information, warranties, and expirations.
Advanced Reporting
We generate and send recurring reports for the health and performance of your covered systems, backups, and more.
We offer three plans: Essentials, Plus, and Premier. Their features are listed below.
MITS Essentials
- Help Desk Support - Our team provides remote support to all covered users, including their workstations (any OS), mobile devices, and software.
- Onsite IT Service - Our support team can provide onsite IT service for any issues that are too large or complex to fix remotely.
- IT Consulting - Our team can help you make IT decisions based on best practice and our own experience. We also perform research and recommend upgrades.
- Service Level Commitment - Our commitment to our customers is to have a quick response and speedy first-time resolution for all tickets.
- Help Center - Users can access their accounts at any time to submit, update, and track tickets without having to call or email in.
- IT Documentation - We create detailed documentation for your software, systems, and networks, so you get streamlined, consistent support every time.
MITS Plus
Includes all features listed above, plus:
- 24/7 Monitoring - Round-the-clock monitoring of your servers and devices ensures that they continue running smoothly.
- System Security - We protect your computers with antivirus (included), content filtering, network auditing, and security training.
- Proactive Maintenance - Automatic maintenance, patching, and updates prevent issues before they cause downtime.
MITS Premier
Includes all features listed above, plus:
- Unlimited Help Desk Support
- Network Management - Our team of dedicated IT professionals oversees the day-to-day performance and management of your systems and network.
- Backup Management - We manage, maintain, and test your local and cloud backups to protect your critical business data.
- After Hours Service - Your team can get help whenever they need it, even outside of our regular business hours!
- Vendor Management - We work with vendors and their accounts on your behalf and only bring you in when needed.
- Asset Inventory - We provide asset inventory services to help you keep track of things like device serial numbers, model information, warranties, and expirations.
- Advanced Reporting - We generate and send recurring reports for the health and performance of your covered systems, backups, and more.
Don’t just take it from us!
What Our Clients Are Saying
What's keeping you from better IT support?
See how we make technology support simple.
There’s no need to let the stress and burden of IT prevent you from reaching your goals. Our team can help you find the perfect solution for your specific needs.
It all starts with a free conversation to understand what you’re looking for. Scheduling a consultation will give you an informed approach to resolving your issues for good. See if your business qualifies for an IT consultation today.
