The Ins and Outs of Managed IT Services

A man is on his computer reading about managed IT services

Managed IT services allow businesses to outsource their IT operations to an expert third-party organization, known as Managed Service Providers (MSPs). These organizations are responsible for a business’ IT systems, and they agree upon the extent of their involvement in a Service Level Agreement (SLA). Through the adoption of Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) technologies, managed IT services can scale at a rate significantly more extensive and faster than in-house IT operations or break/fix providers. That’s where a fundamental understanding of the break/fix model versus managed IT services is crucial.

Benefits of Managed IT Services

In essence, the goal of managed IT services is to conduct maintenance, system monitoring, upgrades, and issue resolution on a routine basis in the hopes of proactively preventing IT challenges. Managed IT was made possible through cloud computing, automation, and increased Internet capabilities. Managed IT services has become the industry-standard approach to managing computer systems due to their efficiency and consolidated resources. Turning to a trusted managed service provider brings you additional benefits, such as:

1. Reduced Security Risk

Managed service providers plan, monitor, and remedy any possible IT problems even before they occur, proving them exceptionally invaluable. By ensuring that your business is up-to-par with security standards, MSPs play a vital role in specific industries such as finance, education, healthcare. This is because regulatory compliance is mandatory for the IT portion of their businesses, requiring a specialist’s help.

2. Lowered Business Cost

Outsourcing managed IT services allows businesses to reap the benefits of receiving tech support at a significantly reduced cost compared to in-house IT. Not only that, it’s ensured that you’re only paying for the results and services you need.

3. Increased Productivity

By handing over all repetitive and time-consuming business tasks to a managed service provider, employees can improve work efficiency without the interruption of technical troubleshooting. They also help organizations forecast their monthly, quarterly, and yearly expenditure on IT, ultimately allowing them more time to focus on growing their business.

4. Faster Response Time

When you outsource a managed service provider, you’re gaining immediate access to IT professionals’ expertise who can quickly diagnose and treat a problem. Employees can’t be slowed down by technical difficulties, making it essential to have fast and reliable IT support.

5. Professional Expertise

Managed service providers offer a wealth of experience and knowledge due to their management of numerous client accounts. By onboarding a team with the qualifications, certifications, training, and expertise specific to your industry, you’re gaining access to top-notch IT support.

Conclusion

When searching for your next managed IT, service provider, finding a team that’s both reliable and scalable is crucial. While these are five of the most important benefits, there are far more that will help grow your business at every level. Here at Parried, we base our services on three core aspects: management, monitoring, and maintenance, allowing us to ensure that your business continues to runs smoothly. If you’re interested in outsourcing, a managed IT service provider, and want to learn more about its many benefits, head over to our get started page to see if you qualify for a free IT analysis.