VoIP phone systems have become increasingly popular recently, especially among small businesses. Voice over Internet Protocol (VoIP) technology enables voice calls to be made over an internet connection instead of traditional landlines. Now that many companies have begun embracing technology, it’s important to understand why many small businesses are migrating their phones to the cloud.
Effective communication is essential for successful collaboration, productivity, and customer satisfaction. With traditional phone systems becoming increasingly outdated, small businesses are turning to VoIP phone systems as a more cost-effective, flexible, and feature-rich option. In this digital age, where remote work is becoming more common and businesses are looking to cut costs and improve efficiency. In this blog, we will explore some of the key benefits of these phones for small businesses.
Keep more money in your pocket
One of the most significant advantages of calling over the internet is its cost savings. According to a study by Software Advice, small businesses can save up to 75% on phone bills by switching to VoIP. This is because VoIP providers offer more affordable plans, and long-distance and international calls are included in the plans. Moreover, VoIP does not require expensive hardware or equipment, and maintenance is minimal, keeping you focused on your business.
Work from anywhere in the world
In today’s age, remote work has become a common practice. A Gallup survey in June of 2022 found that 8 out of 10 people are working hybrid or remotely, and this number was greatly affected by the COVID-19 pandemic. VoIP phone systems offer small businesses and employees the flexibility to work from anywhere. These virtual phones allow employees to make and receive calls from anywhere with an internet connection, enabling them to work from home, on the go, or in the office. Handing calls over the cloud also enable employees to use their smartphones, laptops, or other internet-enabled devices to communicate, making it easier to collaborate with team members.
Take communication to the next level
VoIP offers a range of advanced features that can improve communication and collaboration among employees. According to a study by Blueface, 61% of businesses that switch to VoIP phone systems do so because of the advanced features. Voicemail, call forwarding, video conferencing, and virtual phone numbers are some of the features that can enhance communication among employees and provide a professional image for the business.
Grow your business with ease
Small businesses are often in a constant state of growth and adaptation. VoIP offer the flexibility to add or remove phone lines, features, and services as per business needs. This means businesses can stay responsive to their customer’s needs without worrying about expensive hardware or maintenance costs. In addition, as per a study by Deloitte, these systems are scalable and can support multiple offices and employees, making them ideal for growing businesses.
Protect your calls and data
Security is a critical concern for small businesses, and calling over the internet offer several security features to protect calls and data. Encryption is offered by many VoIP providers to protect calls from being intercepted by hackers. Additionally, the cloud-based nature of VoIP phone systems means that data is stored securely offsite, reducing the risk of losing it in case of a disaster.
Communicate with confidence
Small businesses need to be able to communicate with their customers and employees at all times. VoIP phone systems offer high reliability and uptime, with many providers offering service level agreements (SLAs) that guarantee a certain level of uptime. A study by the University of Utah found that VoIP systems had fewer outages than traditional phone systems, indicating that they are more reliable.
Manage your phone system with ease
Finally, VoIP is easy to use and manage. With a simple web interface, businesses can manage their phone system from anywhere without requiring specialized IT skills. Eliminating physical phones removes a disruption barrier, as VoIP systems can be monitored, managed, and maintained online by a managed IT services provider for small businesses.
Upgrading to VoIP Phone Systems
These phone systems offer small businesses many benefits, including cost savings, flexibility, advanced features, scalability, security, reliability, and ease of use. These benefits, backed up by research, make VoIP phone systems a compelling option for small businesses looking to improve their communication and collaboration. If you are a small business owner looking for a phone system that is reliable, cost-effective, and easy to use, then you should consider switching to VoIP phone systems.