Managed IT services that keep your business running

Parried’s managed IT services combine responsive support, proactive monitoring, maintenance, cybersecurity, and technology management. We manage your day-to-day IT so your people can stay productive and your technology stays reliable and secure. Explore our local managed IT services in Austin and Dallas.

3 min.

Average first response. When you need us, we’re already on it.

< 25 min.

Most issues are resolved in under 25 minutes, minimizing downtime.

98%+

Consistently high client satisfaction across thousands of support interactions.

IT management, from day-to-day to long-term

Fully managed IT for your business

Parried takes responsibility for the technology your business depends on—from supporting your people and managing devices to maintaining systems, strengthening security, and planning what comes next. You get one team that understands your environment and stays involved as your needs evolve.

24/7 monitoring & maintenance

We continuously monitor your systems, apply updates, perform routine maintenance, and identify issues early to reduce downtime and keep your environment reliable.

Comprehensive IT management

We manage the users, devices, systems, networks, and technology your business relies on, giving you one team responsible for your day-to-day IT environment.

Responsive help desk support

Get fast, reliable support from IT professionals who know your environment and your business, so issues are diagnosed and resolved without unnecessary back-and-forth.

Cybersecurity protection

Protect your users, devices, identities, email, networks, and data with layered security, continuous monitoring, and ongoing management built into your IT environment.

Data backup & recovery

Protect critical business data with secure backups, monitoring, and recovery planning designed to reduce the impact of data loss, system failures, and other disruptions.

IT strategy & consulting

Get experienced guidance on technology priorities, budgets, risk, infrastructure, and future needs so your IT decisions support the direction of your business.

I cannot say enough good things about Parried. I’m not exaggerating when I say they are my favorite vendor/partner that I work with in our business, hands down. Every employee I’ve interacted with… has been warm, friendly, helpful, and genuinely pleasant.

Jessica B.
Chief Operating Officer

Proactive management, ongoing support

IT management that never stops

Your technology needs ongoing attention, not just support when something breaks. We continuously monitor, manage, maintain, and support your environment to keep systems reliable, secure, and ready for your team.

Monitor

Identify issues, risks, and performance problems before they disrupt your business.

Manage

Keep users, devices, systems, and networks organized, secure, and working together.

Maintain

Apply updates, patches, and ongoing maintenance to keep your technology healthy and protected.

Support

Give your team responsive help when questions, requests, or technical issues come up.

Flexible managed IT options

Managed IT plans built around your needs

Choose the level of support, security, and technology management that fits your business. Our plans provide a clear starting point, and we’ll help you determine the right fit based on your team, environment, requirements, and priorities.

Evaluating providers? Read our guide to choosing a managed IT provider.

Core Essentials

For solo operators and very small teams that need basic device maintenance with IT support available when needed.

Starting at

$175

/mo

Includes:

Basic Device Monitoring on Up to 2 Devices
Patch Management & Software Updates
On-Demand Support at $250/hr
Time-Tracked & Billed in 6-Minute Increments
Priority Access to Parried's Expert Team
Onsite Support (Service Area, Billed Separately)
Technical Consulting & Advisory
IT Documentation & Configuration Management
Help Center & Knowledge Base Access
Discounted Hourly Rate for Additional Services

Core Essentials is a light monthly retainer. Auto-billed monthly. No included hours — pay only for what you use. For teams exceeding 2 devices, upgrade to Core.

Core

For small teams that need proactive device management plus a set amount of monthly IT support.

Starting at

$500

/mo

Includes:

Basic Device Monitoring on Up to 5 Devices
Patch Management & Software Updates
2 Hours of IT Support Per Month
Time-Tracked & Billed in 6-Minute Increments
Priority Access to Parried's Expert Team
Onsite Support (Service Area, Billed Separately)
Technical Consulting & Advisory
IT Documentation & Configuration Management
Help Center & Knowledge Base Access
Discounted Hourly Rate for Additional Services

Core is a light monthly retainer. Auto-billed monthly. Unused hours expire. For teams exceeding 5 devices, upgrade to Premier or Elite.

Premier

For businesses that want fully managed IT, unlimited remote support, proactive management, and integrated cybersecurity.

Starting at

$1,500

/mo

Everything in Core, plus:

24/7 Proactive Monitoring, Maintenance & Management
Unlimited Remote Help Desk Support
Webroot Endpoint Security, Threat Detection & Response
Basic Backup Management
Vendor & Business Application Support
Dedicated Account Manager
Asset Management & Lifecycle Management
After-Hours IT Support
Hosting & Domain Expiration Management
Basic Site Updates & WordPress Support
Exclusive Partner Discounts

Elite

For businesses that want our highest level of IT management, security, continuity, and strategic guidance.

Starting at

$2,500

/mo

Everything in Premier, plus:

DataShield for System & Endpoint Backup and Disaster Recovery (Up to 1 TB Shared)
AppVault for SaaS Data Protection (e.g., Microsoft 365, Google Workspace)
Guardian MDM (MacOS Devices Only)
Sophos Email Security, Spam Filtering, & Protection
Sophos Cybersecurity Awareness Training for Employees
Sophos Advanced Endpoint Protection
Compliance Support (HIPAA, PCI, etc.)
vCIO Services, IT Strategy & Roadmapping
Account & Business Performance Reviews

The Parried team has been great to work with – they helped me transition my growing business to a more appropriate setup and helped me understand the voluminous number of tools Microsoft has available. Highly recommended!

Ashleigh W.
Managing Director

Frequently asked questions

Managed IT services FAQ

How can managed IT services benefit my business?

Managed IT services combine ongoing support, monitoring, maintenance, security, and guidance. As a result, your team gets help staying productive while Parried manages the technology and addresses issues early.

Why choose managed IT over break/fix support?

Break/fix support responds after problems occur. In contrast, managed IT combines continuous monitoring and maintenance with ongoing support to help prevent issues and resolve them quickly.

Do managed IT services replace internal IT teams?

Parried can be your primary IT team or work alongside existing staff. For example, we can add cybersecurity expertise, monitoring, project support, or day-to-day capacity where you need it.

Compare co-managed and fully managed IT to clarify responsibilities.

What size businesses do you work with?

We primarily serve businesses with 5–100 employees. However, independent professionals and very small teams are welcome, too. We assess fit by devices, support needs, and priorities. Larger organizations and one-time projects receive a tailored scope.

How does onboarding work?

First, we document your environment and priorities. Then we deploy appropriate management and security tools, address immediate issues, and transition your team into ongoing support.

Do you support remote and hybrid work setups?

Yes. We support office, remote, and hybrid teams. For example, we manage users, devices, Microsoft 365, cloud services, security, and remote access across locations.

Can you help my business with compliance requirements?

Depending on your plan, we help address technology and cybersecurity requirements such as HIPAA and PCI through controls, documentation, and remediation. However, formal interpretation, certification, or attestation requires the appropriate legal, regulatory, or independent compliance professionals.

Trusted by our clients

What businesses say about working with Parried

Parried delivers exceptional customer service. They promptly addressed my initial request and followed up to ensure the issue was resolved. I have reached out to them multiple times for troubleshooting assistance, and each time, they…

Linda C.

Program Specialist

I’ve worked with Parried for several years now, and I have never been this impressed with customer service from an IT perspective. They are responsive, knowledgeable, and efficient. Don’t hesitate to call Parried if you are looking for IT support.

Christina D.

Vice President of Operations

“We’re impressed with their knowledge of various IT issues.” Parried helped us migrate to Microsoft 365, redesign our city website, and optimize our accounting software. They’ve been professional, responsive, and available when we need support.

Harvey D.

City Treasurer & Former Mayor

We love working with Parried. They are so helpful every time we need something. Quick and efficient help is valued in our company and we can’t thank them enough for always being willing and able to help.

Bethany B.

Senior Client Success

Once again, I’ve been very satisfied with how quickly the professionals at Parried have responded to all my inquiries, and I am very pleased with the resolutions provided. As a small business owner, I cannot afford to spend much time and money…

Sharon H.

Founder & President

These guys are great partners. I sleep at night because they are on the job. They are incredibly responsive and knowledgeable and follow up regularly until the project is complete. And unlike having an IT guy on staff, you have dozens of guys/gals…

Steve R.

Chief Finance Officer

“They solve any problem that we throw at them.” Parried has been a critical IT partner for us, from setting up our IT and security systems to ongoing support and software rollouts. Their team is lightning fast, knows their stuff, and consistently delivers.

Brian H.

Director of Marketing

A clear next step for your technology

Let’s solve what’s getting in the way

Tell us what you’re dealing with, where your business is headed, and what you need from your technology. We’ll help you identify the right next step — whether that means ongoing IT support, stronger cybersecurity, a specific project, or strategic guidance.

Managed IT services that keep your business running

Fully managed IT for your business

24/7 monitoring & maintenance

Comprehensive IT management​

Responsive help desk support

Cybersecurity protection

Data backup & recovery

IT strategy & consulting

IT management that never stops

Managed IT plans built around your needs

Core Essentials

Core

Premier

Elite

Managed IT services FAQ

How can managed IT services benefit my business?

Why choose managed IT over break/fix support?

Do managed IT services replace internal IT teams?

What size businesses do you work with?

How does onboarding work?

Do you support remote and hybrid work setups?

Can you help my business with compliance requirements?

What businesses say about working with Parried

Linda C.

Christina D.

Harvey D.

Bethany B.

Sharon H.

Steve R.

Brian H.

Let’s solve what’s getting in the way

Topics

Trusted IT resources

Comprehensive IT management