Managed IT services to keep you running and secure

From everyday support to long-term planning, we keep your systems smooth and your team focused. Our Managed IT services reduce downtime, boost security, and take tech headaches off your plate, all with expert guidance built to grow with you.

3 min.

Average response time. Fast support keeps your systems running and your team focused.

< 25 min.

Most issues are resolved in under 25 minutes, minimizing downtime and frustration.

98%

Satisfaction rate. Trusted by growing businesses for reliable, stress-free support.

All-in-one IT support, built for scale

Fully managed IT, customized for your business

We manage every part of your IT environment, from daily support to long-term strategy, so your business stays secure, productive, and ready to grow. Every solution is tailored to your needs and backed by real people who know your business, your goals, and how to help you get there.

24/7 monitoring & maintenance

We proactively detect and fix issues early to prevent downtime. Always-on coverage keeps your systems running smoothly without disruption.

Comprehensive IT management

End-to-end IT support that covers your devices, users, networks, and more, so you can focus on growing your business without distractions.

Responsive help desk support

Fast, friendly help when things go wrong. Extended business hours and real people who know your setup ensure issues get resolved quickly.

Cybersecurity protection

Modern tools and monitoring keep your data, systems, and users safe. Stay protected from threats before they become a problem.

Data backup & recovery

We secure your critical data with encrypted backups and fast recovery plans, ensuring your business stays resilient and ready.

IT strategy & consulting

Smarter tech, fewer surprises. We align your IT with your goals to reduce waste, improve performance, and support long-term growth.

I cannot say enough good things about Parried. I’m not exaggerating when I say they are my favorite vendor/partner that I work with in our business, hands down. Every employee I’ve interacted with… has been warm, friendly, helpful, and genuinely pleasant.

Jessica B.
Chief Operating Officer

Seamless support, smarter systems

Optimized IT, without the headaches

We handle every part of your IT environment, so your systems stay healthy, secure, and running smoothly. Your team stays focused, not stuck dealing with tech problems.

Monitor

Catch issues early, before they slow you down.

Manage

Keep systems connected, secure, and working right.

Maintain

Stay updated and protected without the hassle.

Support

Quick, reliable help when your team needs it.

Flexible support, built to scale

Plans that grow with your business

Pick the right plan for your team’s size, tools, and goals. Every option gives you reliable support, without the extra complexity or bloated costs.

Core

For small teams under 10 employees needing flexible, on-demand IT support.

Starting at

$500

/month

Includes:

2 Hours of IT Support Per Month
Time-Tracked & Billed in 6-Minute Increments
Priority Access to Parried's Expert Team
Onsite Support (Service Area, Billed Separately)
Technical Consulting & Advisory
IT Documentation & Configuration Management
Help Center & Knowledge Base Access
Discounted Hourly Rate for Additional Services

Core is a light monthly retainer. Auto-billed each month, with overages charged to your card. Unused hours expire. For full, proactive support, choose Premier or Elite.

Premier

For growing businesses (10–50 employees) needing hands-on IT and security.

Starting at

$1,500

/month

Includes everything in Core plus:

24/7 Monitoring, Maintenance & Management
Unlimited Remote Help Desk Support
Webroot Endpoint Security, Threat Detection & Response
Basic Backup Management
Vendor & Business Application Support
Dedicated Account Manager
Asset Management & Lifecycle Management
After-Hours IT Support
Hosting & Domain Expiration Management
Basic Site Updates & WordPress Support
Exclusive Partner Discounts

Elite

For fast-moving teams (50+ employees) that need full-scale protection and uptime.

Starting at

$2,500

/month

Includes everything in Premier plus:

DataShield for System & Endpoint Backup and Disaster Recovery (Up to 1 TB Shared)
AppVault for SaaS Data Protection (e.g., Microsoft 365, Google Workspace)
Sophos Email Security, Spam Filtering, & Protection
Sophos Cybersecurity Awareness Training for Employees
Sophos Advanced Endpoint Protection
Compliance Support (HIPAA, PCI, etc.)
vCIO Services, IT Strategy & Roadmapping
Account & Business Performance Reviews

The Parried team has been great to work with – they helped me transition my growing business to a more appropriate setup and helped me understand the voluminous number of tools Microsoft has available. Highly recommended!

Ashleigh W.
Managing Director

Frequently asked questions

Your questions, answered

How can managed IT services benefit my business?

Managed IT keeps your systems secure, stable, and supported, so your team stays productive and focused. We proactively prevent problems before they impact your business.

Why choose managed IT over break/fix support?

Break/fix is reactive and unpredictable. Managed IT is proactive, predictable, and built to minimize downtime and risk.

Do managed IT services replace internal IT teams?

They can, but don’t have to. We can fully manage your IT or partner with your in-house team to fill gaps and provide expert support.

What size businesses do you work with?

We work with businesses of all sizes, from solopreneurs and small teams to fast-growing companies with 200+ employees. Our plans scale with your needs.

How does onboarding work?

We start with a kickoff call, audit your systems, and align on goals. Then we secure, stabilize, and support your environment fast.

Do you support remote and hybrid work setups?

Absolutely. We secure remote endpoints, provide help desk coverage, and ensure your team stays connected anywhere.

Can you help my business with compliance requirements?

Yes. We provide tools, guidance, and security solutions to help meet HIPAA, PCI, and other compliance needs.

Flawless reputation

What our clients say about partnering with us

Parried delivers exceptional customer service. They promptly addressed my initial request and followed up to ensure the issue was resolved. I have reached out to them multiple times for troubleshooting assistance, and each time, they…

Linda C.

Program Specialist

I’ve worked with Parried for several years now, and I have never been this impressed with customer service from an IT perspective. They are responsive, knowledgeable, and efficient. Don’t hesitate to call Parried if you are looking for IT support.

Christina D.

Vice President of Operations

“We’re impressed with their knowledge of various IT issues.” Parried helped us migrate to Microsoft 365, redesign our city website, and optimize our accounting software. They’ve been professional, responsive, and available when we need support.

Harvey D.

City Treasurer & Former Mayor

We love working with Parried. They are so helpful every time we need something. Quick and efficient help is valued in our company and we can’t thank them enough for always being willing and able to help.

Bethany B.

Senior Client Success

Once again, I’ve been very satisfied with how quickly the professionals at Parried have responded to all my inquiries, and I am very pleased with the resolutions provided. As a small business owner, I cannot afford to spend much time and money…

Sharon H.

Founder & President

These guys are great partners. I sleep at night because they are on the job. They are incredibly responsive and knowledgeable and follow up regularly until the project is complete. And unlike having an IT guy on staff, you have dozens of guys/gals…

Steve R.

Chief Finance Officer

“They solve any problem that we throw at them.” Parried has been a critical IT partner for us, from setting up our IT and security systems to ongoing support and software rollouts. Their team is lightning fast, knows their stuff, and consistently delivers.

Brian H.

Director of Marketing

A clear, proven process that delivers

Your IT strategy starts here

See how tailored technology can improve security, boost efficiency, and support your business growth. We’ll help you find the right IT strategy, without the headaches.

Managed IT services to keep you running and secure

Fully managed IT, customized for your business

24/7 monitoring & maintenance

Comprehensive IT management​

Responsive help desk support

Cybersecurity protection

Data backup & recovery

IT strategy & consulting

Optimized IT, without the headaches

Plans that grow with your business

Core

Premier

Elite

Your questions, answered

What our clients say about partnering with us

Linda C.

Christina D.

Harvey D.

Bethany B.

Sharon H.

Steve R.

Brian H.

Your IT strategy starts here

Topics

Trusted IT resources

Comprehensive IT management